Status updates | ERLCX Incidents and maintenance reported on status page for ERLCX https://status.erlcx.com/ https://d1lppblt9t2x15.cloudfront.net/logos/78a9b56415e1537a3e47d7532e04fc34.png Status updates | ERLCX https://status.erlcx.com/ en Maintenance: Scheduled Maintenance https://status.erlcx.com/maintenance/1079612 Sat, 03 Oct 2026 18:00:09 -0000 https://status.erlcx.com/incident/1079612#596f9be95e6359e448ba73441f30e384c455b597402a2e073e5a90f9f5ebbef8 Maintenance Maintenance completed Maintenance: Scheduled Maintenance https://status.erlcx.com/maintenance/1079612 Thu, 01 Oct 2026 22:30:43 -0000 https://status.erlcx.com/incident/1079612#b45f85077e9ba81c318857093ad23f892ce9f5bb29e8f6ef506a3d699f0d77d3 Maintenance Our hosting provider will be conducting essential maintenance on our database between the times outlined below. During this time, there may be delays or issues with accessing data and information on ERLCX. All data will be backed up prior to this maintenance. We apologize for the inconvenience. Maintenance: Scheduled Maintenance https://status.erlcx.com/maintenance/988759 Fri, 31 Jul 2026 13:51:26 -0000 https://status.erlcx.com/incident/988759#aebada520255be9f8c15e02a557c611a382ed5f0279ccc2593e11cb3fe63c8b9 Maintenance Upgrading backend and frontend systems Issues accessing erlcx.com https://status.erlcx.com/incident/902907 Fri, 22 May 2026 15:34:00 -0000 https://status.erlcx.com/incident/902907#e16ffb2458c8e6c8d394dd3f4433556efd21d7595c54e1f1117c9e37e74e636e Incident **RESOLVED:** We have resolved the issue, and our website should be available to all users. Issues accessing erlcx.com https://status.erlcx.com/incident/902907 Fri, 22 May 2026 15:29:00 -0000 https://status.erlcx.com/incident/902907#eb0509be3fd09b1751840b249d3ccc9f9718a2ca42a238ff7584b6bfcf3081a6 Incident **MONITORING** - We have attempted an urgent push to a stable version of our services, and are now monitoring site stability Issues accessing erlcx.com https://status.erlcx.com/incident/902907 Fri, 22 May 2026 15:07:00 -0000 https://status.erlcx.com/incident/902907#efdd34a8c47519962d27bc07082674b499ff047f95c38feab4165717c31cfa91 Incident **INVESTIGATING** - > Users are experiencing an application error when attempting to access the website Issues with asset codes in ER:LC https://status.erlcx.com/incident/885387 Sat, 02 May 2026 15:22:00 -0000 https://status.erlcx.com/incident/885387#c65cb379df225b32f063262fad70f93eabdbdd00c740307ba53b9917a17e7faf Incident The issue has been resolved. Issues with asset codes in ER:LC https://status.erlcx.com/incident/885387 Fri, 01 May 2026 18:24:00 -0000 https://status.erlcx.com/incident/885387#8adea91ab53ac926b6c06d0e8da955a8d7fbcfb886f87342568d85b66365554c Incident To confirm for users who paid for an asset on the website: - Your purchase has been confirmed, and the codes will work once PRC has resolved the issue with Roblox - Until the issue is fixed, there is nothing we can do Issues with asset codes in ER:LC https://status.erlcx.com/incident/885387 Fri, 01 May 2026 18:21:00 -0000 https://status.erlcx.com/incident/885387#fbda4c0ff457858f493285b88c4d8780fa3c04e364107d54d3f1916d5db0b078 Incident Users are reporting issues with inputting codes from the website to ER:LC. Unfortunately, this appears to be an issue with Roblox, and ER:LC has confirmed that they are continuing to investigate. This is not an issue with the website. To learn more, check this message: https://discord.com/channels/505904189613015050/992506591121252434/1499789722187464728 Maintenance: Scheduled Maintenance https://status.erlcx.com/maintenance/865597 Mon, 06 Apr 2026 13:30:36 -0000 https://status.erlcx.com/incident/865597#5c8afacdce3ec94cdfe85654ecd708af7f57aaa75f84e58d300850acd37d52b0 Maintenance We will be transitioning our services to a new platform, resulting in temporary disruptions. Issue with Authentication https://status.erlcx.com/incident/854404 Mon, 06 Apr 2026 13:24:00 -0000 https://status.erlcx.com/incident/854404#8d297844bf7ef1c26131d4a690f4f0d966304f12872638b3ca9c96190bbdedc9 Incident [MAINTENANCE] We have planned a time to conduct maintenance and convert the website to version 2. Issue with Authentication https://status.erlcx.com/incident/854404 Tue, 24 Mar 2026 15:23:00 -0000 https://status.erlcx.com/incident/854404#d31ea952767e238408785503ca62a9f8a0c0a23af7ff0b1b077c2ac2125db7d4 Incident [DEGRADED] We've applied the appropriate patches to keep the website functional as we work to restore remaining services. Some aspects of the website will be degraded, including but not limited to: - Editing posts - Website metadata - Group role permissions - Slower load times We are currently rewriting core scripts to improve functionality, design, speed, and more. If you experience issues that impact site functionality, please contact us on Discord. Currently, we do not have an estimate for when all services will be fully restored. Issue with Authentication https://status.erlcx.com/incident/854404 Sat, 21 Mar 2026 22:23:00 -0000 https://status.erlcx.com/incident/854404#a208a2d9325d1da6dfaba2fcf7d47bc85de3ade8aaf19c40c7a7986cbf877c7c Incident [IDENTIFIED] We have identified the root cause of several issues and are applying patches for all of them. However, we are still uncertain when the website will be available. Issue with Authentication https://status.erlcx.com/incident/854404 Sat, 21 Mar 2026 20:29:00 -0000 https://status.erlcx.com/incident/854404#a7cc33a3ce9883268b7be0c6e3526cb7b5a43ec494a1e981aeb1054fd1d8a760 Incident [IDENTIFIED] We have identified the source of the issue and are actively working on a patch. Issue with Authentication https://status.erlcx.com/incident/854404 Sat, 21 Mar 2026 19:44:00 -0000 https://status.erlcx.com/incident/854404#9417c6bc3486eef3f38d7865cc989c7ff85224729eaf314d121b51fe97196f63 Incident [INVESTIGATING] We are currently investigating several ongoing issues to identify the root causes for each one. There is no estimated time for when the website will be back online. Maintenance: Scheduled Maintenance https://status.erlcx.com/maintenance/853165 Thu, 19 Mar 2026 21:10:03 -0000 https://status.erlcx.com/incident/853165#a0fe142bcb9136d6ce7190002b4a4e74b7b95c8a65fbe0631d21ea98cdbb9c1f Maintenance Our website may be restricted during the specified times as we conduct important scheduled maintenance. Users are experiencing issues accessing the website https://status.erlcx.com/incident/841701 Thu, 05 Mar 2026 20:20:00 -0000 https://status.erlcx.com/incident/841701#9e5831815ebc3dadf42fb5f7f0567923f8684aa4e507bc7745a5bf15585a99bb Incident [3:20PM EST] - We have determined the root cause and resolved the issue. Users should now be able to access the website. Users are experiencing issues accessing the website https://status.erlcx.com/incident/841701 Thu, 05 Mar 2026 20:15:00 -0000 https://status.erlcx.com/incident/841701#785f605275a56953c2498a4f2afb0ed0adb63ae1a9b2c2cf49782365be49dff5 Incident [3:15PM EST] - We're currently investigating the root cause and will provide an update when we've determined the issue Maintenance: Scheduled Maintenance https://status.erlcx.com/maintenance/834579 Thu, 26 Feb 2026 23:44:13 -0000 https://status.erlcx.com/incident/834579#cbb80f00446bc0dd3a6d309a5465032d4e6dacfa10c13da38cb5f77f6bf1ab06 Maintenance We will be performing backend maintenance, which will disrupt service across the website. Issues with creating and viewing certain content https://status.erlcx.com/incident/826844 Mon, 16 Feb 2026 23:48:00 -0000 https://status.erlcx.com/incident/826844#bf98b7a2a5f81bb84b61ea173c384b97129ed6cdd1803d55c603f6bda0ff0b0d Incident We've fixed all the issues! Issues with creating and viewing certain content https://status.erlcx.com/incident/826844 Mon, 16 Feb 2026 23:16:00 -0000 https://status.erlcx.com/incident/826844#f5320f70d01cb43989ccc160d5e8547c91a5a94267486ca4dacd1e1eab0f4b94 Incident We've received reports of users having difficulty creating ELS and map templates on the website. Some users also can't view YouTube videos for ELS creations. We're currently investigating these issues. Reports regarding an outage with our hosting provider https://status.erlcx.com/incident/823383 Wed, 11 Feb 2026 16:09:00 -0000 https://status.erlcx.com/incident/823383#43f64a27932510a311dc19257cfcd0aac2bcedbe090499412da8e856708e7879 Incident The issue has been resolved. Reports regarding an outage with our hosting provider https://status.erlcx.com/incident/823383 Wed, 11 Feb 2026 16:04:00 -0000 https://status.erlcx.com/incident/823383#3f24e09509da1764a40b14c29e8362eaf2a9deaa93bca6848a9a7e86b181b428 Incident We've redeployed all our services following the hosting service outage, and it appears out site and backend services are back online. We will continue monitoring the incident and update if anything else happens. Please report any bugs if you experience issues. Reports regarding an outage with our hosting provider https://status.erlcx.com/incident/823383 Wed, 11 Feb 2026 15:26:00 -0000 https://status.erlcx.com/incident/823383#3417d59c8508c2a8982937aa239e88d71e2ff2d83770046379d33eccd2b7c486 Incident Our hosting service appears to have located the issue and is actively working on a fix. Reports regarding an outage with our hosting provider https://status.erlcx.com/incident/823383 Wed, 11 Feb 2026 15:19:00 -0000 https://status.erlcx.com/incident/823383#955600687c5089c2e488362d177fa4a49f40afd6039b74b82e6abe5b902c7b76 Incident Our hosting service contacted us regarding an outage on their end, which as a result is impacting our services. We are actively monitoring the incident and will provide updates as they come. Maintenance: Scheduled Maintenance https://status.erlcx.com/maintenance/820825 Sun, 08 Feb 2026 00:13:33 -0000 https://status.erlcx.com/incident/820825#35b8fa0b44a5b03ceff08daf20e0d81ae5659cd59800bed5b3f3517508707e16 Maintenance Our services will be temporarily impacted during the outlined times as we conduct scheduled maintenance. Please refrain from opening tickets or reporting bugs during this time. Users may experience issues loading images https://status.erlcx.com/incident/815909 Sat, 31 Jan 2026 23:54:00 -0000 https://status.erlcx.com/incident/815909#95dc7310aa14c202a7e0bd98564198ee53854189fb851d5a5066f7b3990d10fc Incident Our hosting provider has informed us that the issues have been resolved. Users may experience issues loading images https://status.erlcx.com/incident/815909 Sat, 31 Jan 2026 21:49:00 -0000 https://status.erlcx.com/incident/815909#c5de72e2d7a066b0c77a5b51ba2ed950b0287e04d1922a2442047e35bb6de131 Incident We're experiencing issues with loading images and other assets on the website. We apologize and are working to resolve the issue promptly. Maintenance: Scheduled Maintenance https://status.erlcx.com/maintenance/811200 Sat, 24 Jan 2026 21:54:33 -0000 https://status.erlcx.com/incident/811200#c70b34551c58c16889580b1f0b8ad0475a0d47588a4bf4c53db93709602787f0 Maintenance Testing new components on the website Issue with group settings https://status.erlcx.com/incident/806557 Sun, 18 Jan 2026 02:11:00 -0000 https://status.erlcx.com/incident/806557#0f35a096e639cbb13eead9a7cb7b9d1aae5e1dc831a5d33e2e0b2322f165649a Incident Issue has been resolved! Issue with group settings https://status.erlcx.com/incident/806557 Sun, 18 Jan 2026 02:01:00 -0000 https://status.erlcx.com/incident/806557#99a72bbcbab1fec56dd724a15649da15e3acd5c973e01dbf3d0d0dd7fc89c727 Incident Users may notice a button prompting them to log in on the group page to join. This includes group members, owners, and users already logged in. Services Unavailable https://status.erlcx.com/incident/802191 Sun, 11 Jan 2026 04:57:00 -0000 https://status.erlcx.com/incident/802191#7fd6394313252a9f52d36a5344dfedc359525324383a54cc977bf4f065cbeda2 Incident All services are back up and running. Thank you for your cooperation and understanding. Services Unavailable https://status.erlcx.com/incident/802191 Sun, 11 Jan 2026 04:38:00 -0000 https://status.erlcx.com/incident/802191#5fd22a53fa9be87a3540734ac8aabd7adb7f0b097e412dbffbc53cc646f57247 Incident Patched: We've patched the issues and are now finalizing some changes Services Unavailable https://status.erlcx.com/incident/802191 Sun, 11 Jan 2026 04:07:00 -0000 https://status.erlcx.com/incident/802191#3a29a641115b609b613847dd146ece693c454c77d506373b610dbd60ed554795 Incident Investigating: We've found a few issues with our hosting service and core scripts. We're working on applying a patch. As of now, there is no estimate on when the site will be back up. Services Unavailable https://status.erlcx.com/incident/802191 Sun, 11 Jan 2026 04:06:00 -0000 https://status.erlcx.com/incident/802191#2d33e5783dc2c93285e1d1e7512b63299630b2006bb9f8d1c2801ff375eabf75 Incident All our services (https://erlcx.com) and backend services are down due to ongoing issues with our hosting provider. We do not have an estimated time for when the site will be back up. We apologize for the inconvenience as we continue to investigate. Maintenance: Scheduled Maintenance https://status.erlcx.com/maintenance/799492 Tue, 06 Jan 2026 15:46:38 -0000 https://status.erlcx.com/incident/799492#dac9f7af1e5676a84e08624e93e0f9a5bc9e7665161c6a707dc73752796d0154 Maintenance We're conducting scheduled maintenance to transition to update 1.2. All our services will be unavailable during this time. Issues with creating uploads https://status.erlcx.com/incident/795726 Mon, 29 Dec 2025 18:05:00 -0000 https://status.erlcx.com/incident/795726#be6290348d510a46ac3dac06662ca5b6290d8d37d2ddc213135f882df1207e86 Incident Users may experience errors when creating new uploads. We are actively working to resolve the issue. We apologize for the inconvenience. Maintenance: Scheduled Maintenance https://status.erlcx.com/maintenance/795666 Mon, 29 Dec 2025 15:49:38 -0000 https://status.erlcx.com/incident/795666#07b8961fbef23454566c4ef8918a9dc805c169e5ead551981878bc458a3518e6 Maintenance All services will be unavailable as we conduct some scheduled maintenance. Services will become available again at around 11:15 AM EST (Eastern Standard Time). Login / Logout shows "not_found" https://status.erlcx.com/incident/795213 Sun, 28 Dec 2025 16:44:00 -0000 https://status.erlcx.com/incident/795213#53268ba4fda233aff741022c4bcec73c8e9558525c8eeb6396022d4c2c3220d4 Incident We are working on a fix